The Retail TouchPoints Network

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From Passive to Interactive: How to Use Video to Drive Audience Engagement and Activation

5 Tips to Make ‘Returnuary’ as Painless as Possible

How Walmart’s Data Insights are Helping its Suppliers ‘Make the Right Moves in Tough Times’

Eatertainment Venues Must ‘Earn’ Customers’ Time with Community and Camaraderie

How United Airlines’ Media Network Helped Univision Engage with Spanish-Speaking Travelers

Game, Set, Match: American Eagle Sees ‘Spectacular’ Results Partnering with Coco Gauff and Other Female Athletes

Retail Reset

Session & Livestream Schedule

Upcoming Sessions

On-Demand Sessions

What’s The Future Of Retail CX?

How Article Used Data To Pivot During COVID

Inside the New Next: How Your Talent, Tactics, and Tech Will Need to Evolve

Using Marketing To Reaffirm Purpose And Value

Retail Strategy 2.0: Separating Urgent From Important

Want To Adapt To Disruption? Prioritize Your People

Digital In The Age Of COVID-19

Inside The Mind Of The New Global Consumer

Retail Reopening Update: What Retailers (And Consumers) Are Seeing

How To Build A Sustainable Influencer Marketing Program From The Ground Up

What Will Retail Innovation Look Like After COVID-19?

How Retailers Can Reset The Gameboard

Why Vitamin Shoppe Could Continue BOPIS, Curbside And Contactless Payment Well Beyond COVID-19

Reimagining The In-Store ‘Browse’ Experience In The Age Of COVID-19

Is COVID-19 Rewriting The Rules For Retail Personalization?

Making ‘Purpose’ An Actionable Post-Crisis Retail Strategy

From Nice-To-Have, To Must-Have: How To Capitalize On Curbside

Leaning Into DTC In A COVID World

Re-Imagining the Digital Shopping Experience with Immersive 3D and AR Product Media

Keeping A High-Touch Business Viable During A Crisis

How ‘Essential’ Business Strategies Can Help ‘Non-Essential’s Pivot

A Data-Driven Approach To Keeping Shelves Stocked During COVID-19

How Significant Is The Surge In Online Grocery Sales?

Why Essential Retailers’ Online Sales Bonanza May Not Produce Big Profits

Can E-Commerce Consolidate COVID-19 Gains For The Long Term?

Tapping Social Media Events To Help Save Businesses Post-COVID-19

CX And Curbside Lessons From Batteries Plus Bulbs

How To Drive Brand Value In A Post-COVID World

Transforming The Digital Experience: Bringing The Best Of The Store Online

Digital Transformation In Retail: Accelerated By Crisis, Driven By Customer Data

Store Operations Lessons Learned From An Essential Retailer: How Big Lots Addressed COVID-19 Challenges

Mitigating Future Risk: Why It’s Time To Do Business In The Cloud

Beyond Cost Mitigation: Surviving Through COVID-19

From Continuity To Recovery: How Location Intelligence Can Guide Your Strategy

Will The Mall Of The Future Be Digital?

The New Rules Of Store Design: A Safety-Driven Approach To Experience

Why The “Captive Economy” Will Change Consumer Behaviors Forever

How Brands Can Pivot To Meet Digital Demands

Humanity As A Cornerstone Strategy During A Crisis